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IVA Mediation Line (24hr)
IVA mediation Line (24hr)

0844 745 2008 (24hr)

The IVA Mediation Line:

Try IVA Mediation to solve your dispute, we will:
-Take down the details of yourdispute
-Contact the relevant company in question
-Try and resolve the dispute through mediation

In the event that mediation is not successful,
We will refer the individual to the relevant regulatory body.

Step 1:
Record your concern by either ringing the Mediation hotline above or by completing the below form.

Step 2:
We will contact the relevant companyand get back to you with an official response - usually within 3 working days. Your complaint will be posted in our forum for general feedback,

See here for previous disputes and resolutions.


LOG A DISPUTE FOR MEDIATION
Please provide a detailed analysis

Please try and provide the following information:
-Name of company you are in dispute with
-Background of dispute
-Nature of dispute (try and be specific)
-Dates of relevance
-Contact names of people involved in the dispute

Please do not abuse this service:
Abuse may affect service levels for people who have a genuine dispute that needs mediation.

Your Dispute:
Your First Name:
Your Email:
Your Mob/Tel:
(optional)
Please Enter the Text in the image: captcha
* We will contact the company in question and will usually get back to you within 3 working days.
* In the event we cannot resolve the dispute, we will refer the individual to the relevant regulatory body
* The dispute will also be posted in our forum for general feedback.
* The dispute and outcome of the dispute will be posted here
 
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