I recieved an E-mail today telling us we can finish early for good behaviour

[andrewf]

Thanks all once again, for your nuggets of invaluable information, it is very much appreciate.

I have requested more infomation from creditfix, and I will let you know when I get a reply.

[Lisa Thomas]

If it's 30% interest on the loan you will be paying another £1k on top of what you would pay if the IVA continued as normal.

[andrewf]

I know I said I would let you know when i got a response from Creditfix... guess what, STILL no response..

[Foggy]

Frustrating, but not surprising. Written communication is not their strong point !

[andrewf]

Thanks Foggy.. I know I am not the first to complain about Creditfix communication...

Nothing worse than bad communication.......

I have been forced to use Creditfuxxed, this is not my choice. Mel sold me a dream, and then sold me out to a unresponsive profit hungry turkey...

You say ''Written communication is not their strong point''

That's an understatement......

The trouble is, when you speak on the phone, I just get the impression I am the first ever call they have had. they have no knowledge, and do not have the authority to look or comment on my account...

I don't believe a word they say on the phone.

I want it in writing, and they are seemingly refusing to give it...

[Lisa Thomas]

Send a complaint in writing by recorded delivery. If you do not get a response make a formal complaint to the Gateway here:

https://www.gov.uk/complain-about-insol ... actitioner