I have been in an IVA for 8 YEARS now and have paid back in excess of £41,000 on a total outstanding debt of £21,000, £20,000 pounds of interest and charges seems excessive but I cannot get an answer to any questions in relation to my IVA from the current management company Grant Thornton, the same was true of the previous company Blair Endersby, is there anyway of finding out what's going on as I'm at my whit's end and really want this to end so I can restart my Life! I would also add that there are PPI claims outstanding which will push the amount paid to around £45,00, is it right I should have paid all this money and I'm still in an IVA, can I get monies back? any help you could give would be greatly received and appreciated. best regards
Hi will.66 8 years is too long I was with blair endersby and then transferred to grant Thornton I was not very happy with the way I was treated with Grant Thornton I had too many delays and no contact from them when I paid my last payment I had to contact grant Thornton myself they did not contact me i had to make a complaint to the insolvency practitioners association because i made a complaint I got my completion certificate within weeks you need to contact grant Thornton or make a complaint to the ipa I still have on going ppi with eic even though I recieved my completion certificate last November.
Last payment made August 2012 Certificate of Completion recieved 15th of Novenber 2013.
This definitely needs escalating as kazzafunk says. Have you explored GT's complaints procedure? There are lots of people on this forum who can help you. Good luck.
Dont mess around. Just ask to make a formal complaint. Certain companies have a stinking attitude regards to customer relations (yes we are customers). Let us know how you get on.
Paul
Discharged today the 8th feb 2012. View is much brighter now.
Continuing to rebuild our credit worthiness.
Thanks for your responses. Helps To no I'm not on my own with this, would add I am not making payments and a complaint will be lodged as soon as I have finished this post, again thank you and best regards to all.
sorry to be posting again but I am now at the point of disappear!! already been in this damned IVA for 8 years, now it looks like I'm gonna be in it for another eight!!! I have followed the advice give so kindly but having emailed and called on many occasions I have received no response what so ever regards the status and possible end to this nightmare, With the PPI now claimed its going to be closer to £50,000 pounds paid on debt total of £21,000.Can anyone please help as complaining and emailing Grant Thornton has got me know where and has only lead to my mistrusting anything they do or say, that's is off course if they do say or do anything. I really would appreciate any help or guidance that could be provided as it seems that this is going to go on forever. very best regards
You've paid well over the amount. Not sure if this is right but maybe try citizens advice and the financial ombudsman? Have you still got your original IVA contract, what are the terms on that? Hope you get it sorted!!
Hi I agree with Foggy - as long as you've already written to GT and asked them for a written explanation and told them if you don't get it within say 2 weeks you will be moving to make a formal complaint against your Supervisor. Good luck. Nb you should have been getting a copy of your annual report every year from GT so should have been able to get a bit of a clue as to what's been going on from those...
you must have exhausted the official complaints procedure, if you have done this already straight to regulator, no messing, but may be worth one final email to head of risk management.
My Blog details, the route I took before IVA, how I choose my firm, equity release advice (year 4-5), challenging the CRA's keeping IVA on credit file once gone from insolvency register
IVA ended August 2015. Would recommend McCambridge Duffy