IVA - Lead generation

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lifenoteasy

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Post by lifenoteasy » Sat Nov 21, 2015 8:30 am
People might be interested in this -

https://ico.org.uk/about-the-ico/news-a ... nce-calls/

An IVA lead generation company has been fined £120k for commissioning unsolicited (3 million in 2 months alone) linked to IVA's.

2 things to note:

1. They were sending out a message stating that up to 70% of debts could be written off which these days by itself is misleading as a headline figure

2. They got fined because they commissioned the calls - not because they made them. That means that ultimately any IVA company that actively promotes the selling of IVA's this way without fully checking how they are being made can be held liable.

It is not enough to say it is not our fault that a third party did it this way.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

kallis3

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Post by kallis3 » Sat Nov 21, 2015 8:41 am
I tend to get texts telling me that - I just delete them.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

lifenoteasy

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Post by lifenoteasy » Sat Nov 21, 2015 9:01 am
Where I have a number it gets blocked but I'm glad these are starting to get stopped at source.

A similar company got fined £200k back in October 2015.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

kallis3

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Post by kallis3 » Sat Nov 21, 2015 9:44 am
I block them as well - problem is that they have so many numbers and on your phone they tend to show up as 'Out of Area', 'Private Caller' and numbers that mean nothing!!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Lisa Thomas

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Post by Lisa Thomas » Mon Nov 23, 2015 10:09 am
Interesting to hear - thanks LNE
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

lifenoteasy

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Post by lifenoteasy » Mon Nov 23, 2015 10:17 am
Additionally they have just announced that over 1000 companies are being contacted around how they deal with this.

The ones that don't think they have to respond or ignore the contact will be in for a shock.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

lifenoteasy

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Post by lifenoteasy » Mon Nov 23, 2015 1:41 pm
Another PPI claims firm was fined £80k it has been announced:

https://ico.org.uk/about-the-ico/news-a ... pam-texts/

Apparently another 2 companies will be fined £170k between them this week.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

kallis3

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Post by kallis3 » Mon Nov 23, 2015 1:42 pm
Good - it's about time these were dealt with and (hopefully!) got rid of!!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Adam Davies

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Post by Adam Davies » Mon Nov 23, 2015 4:19 pm
Hi

Hats off to the ICO for dealing with this

A few years ago I had an overseas call centre cold calling people and stating that they were from IVA.co.uk, infuriating, time consuming in dealing with complaints and at the time little that I could do about it.

Regards
Andam Davies
 
 

lifenoteasy

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Post by lifenoteasy » Wed Nov 25, 2015 12:15 pm
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

Michael Peoples

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Post by Michael Peoples » Wed Nov 25, 2015 2:09 pm
Good to see these fines being implemented but I wonder if the firms will remain around long enough to pay them. Maybe they will just pop up under a new guise and start all over again.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
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If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
 
 

lifenoteasy

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Post by lifenoteasy » Wed Nov 25, 2015 2:14 pm
The ico does not issue a fine without taking account of the financial stability of a private company.

They can try and pop up under a new guise but as they will have to still register with the ICO this will trigger alarms leading to private prosecution of directors which leads to a criminal record.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

Michael Peoples

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Post by Michael Peoples » Wed Nov 25, 2015 2:25 pm
Very good. Nice to learn things and so thanks for the info.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
 
 

TheMatrix

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Post by TheMatrix » Thu Nov 26, 2015 12:13 am
Had a phone call who referred to a IVA I had that completed in 2011 recently.

Was livid, obviously using a very old record from a offline version of the insolvency register. said they had the right to use this and further data mine the lists to get my address and mobile from other means.

Would not tell me who they were when I asked either.
We're willing to wipe the slate clean, give you a fresh start. All that we're asking in return is your cooperation.
 
 

lifenoteasy

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Post by lifenoteasy » Thu Nov 26, 2015 7:39 am
The fact they would not say who they were shows they know they are on dodgy ground.

When information is used it has to be relevant, not excessive and intended for the purpose that it was obtained.

Additionally the fines clearly demonstrate that to be contacted you have to have a legal basis or that someone had opted in to be called.

Your iva is no longer relevant and even google would probably support this as part of the "right to be forgotten".
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
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