Hi Lesley
Thank you for your reply, we actually thought we were done with GT. We knew that people were having issues getting the Statutory Interest off them back then. We had asked and were told it would take a while to sort. We since have moved on with life not really thinking too much about it, that was until today.
We never agreed to any PPI claims after our completion because they never actually needed to because as far as they were aware our PPI claims were satisfied hence why our early completion was accepted.
These letters are instructing the new company to apply again due to - 'media reports on how some lenders have failed to ensure their customers had a truly fair assessment as to whether PPI was in fact mis-sold. To ensure that such further investigations are fully pursued, we have appointed Slater Hayward Law (SHL) to manage all claim activity going forward and to ensure previous claims were properly settled. This will include pursuing any additional claims relating to PPI which may have been mis-sold but previously overlooked for compensation.
You may have already engaged with a CMC, and/or made claims directly for compensation for mis-sold PPI. Irrespective of the category into which your claims fall, we should be obliged if you would co-operate with SHL to ensure a proper review can be completed into how your lenders dealt with your claims. THIS WILL NOT AFFECT ANY COMPENSATION PAID TO DATE, BUT WILL ALLOW US TO PROPERLY DRAW A CLOSE TO THE MATTER'.
As far as we are concerned our business with GT finished in December 2014 when they sent us a letter dismissing themselves from us?
**23'04'14 - IVA Complete F&F Agreed with payments made to date oh and a fat PPI reclaim helped too. Completion Certificate received 23'10'14 ** After a couple of years of waking up and 'surviving' the day I now wake up and 'Live' for the day!!
**Any comments I make are purely my own opinions**