If there was CC Debt with a card, not paid for many months.
Letters came from the creditors, then it got passed on from the CC Company to Westcott, debt collection agency, whom purchased the debt I presume?
Westcott asked for arrangements to pay this money back, etc.
something was paid back to them, as a token payment... then another 5+ months went on..
after this time then a letter comes for the same debt, but from a debt collection agency called Robinson Way to say, owe them this money, for arrangements to pay them.
Letters from Westcott have stopped
and a long term payment arrangement with Westcott was NOT made.
Does that mean, Westcott has sold this debt on to Robinson Way ?
and the debit is no longer the responsibility of Westcott? - so westcott is owed nothing ?
and future association with westcott is no longer needed, but now with Robinson way ?
Possibly --- or that Robinson are collecting on behalf of Westcott. Only the firms involved can confirm their roles with any certainty -- we can only guess!
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014