Looking for some help before I get on the phone to ClearDebt on Monday to tell them exactly what I think of them!
Made my 60th and final payment of £257 into my IVA in June 2014. Received this email from my advisor at ClearDebt . . .
'Hi Andrew,
I have completed a final review and no additional funds are to be introduced into the arrangement.
Once the PPI investigation has been completed your completion certificate will be issued.
Thanks
Bernadette '
Brilliant! Cancelled my standing order and booked a family holiday for next summer, as we have not been able to do this for the last 5 years!
Yesterday received an email to say my advisor has gone on maternity leave and I now have a new advisor, shortly followed by this . . .
'Hello Andrew,
I have completed your final review, It has come to light that you have earned some additional monies these total £1,097.45 and will need to be cleared before we can send you your completion certificate. If you lowered your monthly contributions to £219.49 you should be able to clear the additional money within 5 months. I understand that this was not the update you were looking for but unfortunately we have to comply with the terms of your IVA. The PPI claims have now been completed so one the additional monies have been paid we will be able to issue you with your completion certificate. I will send you the Annual report today so that you can review it. If you have any further queries please do not hesitate to get in touch,
Kind Regards,
Bella'
HELP! I am SO angry that I was led to believe everything was complete apart from the PPI, only to be told this is not the case!
I am not really sure where they have calculated this figure from, and also concerned how one advisor thinks there is nothing extra to pay in and another one does!!!
Maybe I should ask for another review and see if it is third time lucky!!
Send an email to them marked for the attention of David Mond and ask him if he will look at the papers to ascertain which case worker (if either) is correct.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Pleased to report that after contacting my case worker and David Mond, David has carried out a final review and come up with a revised figure which is much more realistic and resolved the issue. He also confirmed that DRSP have completed my PPI investigation after starting it in January 2013.
Hopefully completion certificate should be issued very shortly and then I am free!
Hang in there people, 5 years on and I am pleased that I sought the advice of ClearDebt and although it has not always been smooth sailing and money has been tight, the end is now in sight!
This forum has been a massive help both before entering into my IVA and also during it, it is nice to know that there are so many other people in exactly the same situation.
Pleased for you that it's been resolved. We are with cleardebt and have always found them helpful. We have also been transferred to Bella and have exchanged several emails with her over the past week as we await our completion certificate and she appears to be very professional too. Hopefully our completion certificates will not be too far off!
Me too! I have in my head that I would like it before Christmas to enjoy a truly debt free Christmas. Have had confirmation that we have no ppi or equity. Just waiting for VAT so feeling hopeful! We have waited 5 years already I guess!
