I made a full and final payment to Varden and Nuttall August 2013, still awaiting completion cert.

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JM22

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Post by JM22 » Thu Sep 18, 2014 6:01 pm
I made a full and final payment to Varden and Nuttall in August 2013 and am still awaiting my completion certificate. Despite numerous emails I have still not been given a date for completion. I am considering lodging a complaint would you agree that this would be the best way forward
 
 

Foggy

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Post by Foggy » Thu Sep 18, 2014 6:39 pm
Hi. You need to go through VN's internal formal complaints process first, then you can escalate this to their regulators.

Personally I would argue that, if you are getting no response, the complaints procedure is a non-starter and go straight to the regulators.

I feel that the regulators in general are either unaware of these problems ( which I doubt) or are not concerned.

I would say the more noise the better !!!
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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