Pay out redress after communication delay

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Keiron

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Post by Keiron » Thu Dec 18, 2014 1:26 pm
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Dear All,
As any read this on (martin lewiss) Money saving expert website,thought it might be of interest

Debt management firm to pay out £185K over communication delay
More than 4,500 customers of debt management firm Harrington Brooks will be paid redress after the Financial Conduct Authority (FCA) found communications from the firm to creditors on some customers' behalf were delayed
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linrog

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Post by linrog » Thu Dec 18, 2014 2:48 pm
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wow im with harrington brookes what does redress mean
full final paid over 29/2/16 cc arrived 12/4/16 its all over
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Shining

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Post by Shining » Thu Dec 18, 2014 3:17 pm
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Looks like some compensation is to be given to some clients who had the issues I would say.

Haven't read it but wonder if this will shake a few others up who do not communicate in a timely manner?
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
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linrog

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Post by linrog » Thu Dec 18, 2014 3:23 pm
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very true as my review should have been done for the 8 nov only just been sorted by 8 dec and the first 2 reviews were done in record time
full final paid over 29/2/16 cc arrived 12/4/16 its all over
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Foggy

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Post by Foggy » Thu Dec 18, 2014 4:56 pm
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Naturally any compensation due will be regarded as an asset of the arrangement and paid to creditors (less the fee to the IP) !!!

Or am I being cynical again ??
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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linrog

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Post by linrog » Thu Dec 18, 2014 5:19 pm
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dont think im one of the 4500 lol mine was a pretty smooth start with harrington brooks no complaints really
full final paid over 29/2/16 cc arrived 12/4/16 its all over
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