Please can anyone provide DFD standing order details ? Original accidentally deleted.

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Tom.32

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Post by Tom.32 » Sun Jan 18, 2015 4:00 pm
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Hi

My standing order has been accidentally deleted for my IVA payments to Debt Free Direct.

Please could someone tell me what the Debt Free Direct standing order details are so I can set it up again ?

I have emailed Debt Free Direct a couple of times this week but so far they have not come back to me with the details.

A thousand thanks
Tom
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relieved33

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Post by relieved33 » Sun Jan 18, 2015 5:02 pm
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Hubby and I were in IVAs and had different accounts to pay to. Paid overtime to wrong one once as I assumed they were the same.

Best to get details from DFD I think.You don't want to pay for someone else! They will soon contact you if you haven't paid.
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Foggy

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Post by Foggy » Sun Jan 18, 2015 5:16 pm
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Each account is ( should be) an individually numbered client account, so their numbers will result in you paying into their accounts.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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Shining

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Post by Shining » Sun Jan 18, 2015 10:37 pm
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I would ping them another email and tell them without the details you cannot pay, hopefully they'll realise and send them forthwith.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
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luluj

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Post by luluj » Mon Jan 19, 2015 1:04 am
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Pick the phone up to them ..they can reset the DD over the phone for you.
Sharing from experiences of dealing with debt

There is a solution for everyone .... Just need to stay positive !

Look at my blog "All I wanted was a baby"
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Evette Everest

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Post by Evette Everest » Mon Jan 19, 2015 11:59 am
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Hi Tom.32,
Please drop me an email (address is in my profile), with all your contact details and I will get in touch to discuss your issue further.
Look forward to speaking to you soon.
Regards,
Evette Everest
Debt Free Direct
Forum Customer Support
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Tom.32

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Post by Tom.32 » Wed Jan 21, 2015 10:07 am
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Hi Evette I looked up your profile and your email seems to go to the support email address for fairpoint. Is that correct ? I have sent an email but so far no reply.

I think I will try and ring again and hopefully get through this time. :-)
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Evette Everest

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Post by Evette Everest » Wed Jan 21, 2015 4:54 pm
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Hi Tom.32
If you have yet to speak to the office, please contact me directly via the email address in my profile. This will allow me to discuss your issue in further depth.
Regards
Debt Free Direct
Forum Customer Support
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