With reference to my previous posts re PJG I have now heard from Melanie and had full reassurance that everything is fine. I feel I must offer Melanie a full public apology for creating unnecessary angst amongst her and her clients and questioning her teams level of customer service which is and always has been second to none. My comments had no basis and I put this down to my own impatience. My sincerest apologies Melanie Giles and her team.
Last edited by MikeyM on Sun Jun 21, 2015 6:43 am, edited 1 time in total.
That's good of you Mikey. I know Melanie is the kind of person who will have understood your worries and frustrations entirely. She's a lovely lady with great empathy for people and that's a gift, not something you learn.
Hi Mikey. It takes a big man to apologise and I know Melanie really appreciates your comments. We all make mistakes but how we deal with those mistakes is the most important thing. That goes for IPs, insolvency managers and clients alike.
