Get expert opinion. This is the place for new questions to be posted.
-
Jill.59
- Posts: 7
- Joined: Thu Mar 27, 2014 1:17 pm
why can I never get through to Freeman Jones even after 20 minutes wait?
-
Foggy
- Posts: 33396
- Joined: Fri Dec 17, 2010 11:14 am
- Location: United Kingdom
-
Email Spencer Last from FJ and get them to ring you. His contact details are in this other thread:
http://www.iva.co.uk/forum/topic.asp?TOPIC_ID=72481My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
-
Lisa Thomas
Industry Expert
- Posts: 7759
- Joined: Wed Dec 03, 2014 10:26 am
-
Or send a written request for contact/regarding your query. This will start a chain of evidence if you need to complain in the future.
-
Steven Hewitt
Industry Expert
- Posts: 138
- Joined: Fri Mar 16, 2012 12:45 pm
- Location: United Kingdom
Hi Jill.59,
Apologies about the wait times on the phone.
Please email me directly with your contact details to
Steve.hewitt@freemanjones.com, and I will arrange for the team to give you a call.
I look forward to hearing from your.
Regards
Steven Hewitt - a member of the team at Freeman Jones
-
Lisa Thomas
Industry Expert
- Posts: 7759
- Joined: Wed Dec 03, 2014 10:26 am
-
Hopefully Steven will get this sorted for you. Suggest you keep a record of the conversation and follow up in writing if necessary.
-
Shining
- Posts: 27019
- Joined: Thu Sep 20, 2007 8:57 am
- Location:
Agree totally with Lisa, phone queues can be a nightmare sometimes for anything.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
