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Carl.ph

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Post by Carl.ph » Fri Nov 13, 2015 7:12 pm
Hi, just after a little advice please.

I have made 58 payments and have just 2 to go but just had the news that following the final review there is some additional income to pay into the IVA (roughly £1100), a letter is in the post from my IP to confirm the exact amount, I would like to challenge this amount as I think there is no way I've earned this extra income having been very careful not to do any overtime etc, would it be acceptable to ask my IP for a written calculation on how the amount was arrived at?

I would prefer this as I can then go through their calculations with a fine tooth comb rather than just have them verbally explain their calculations over the phone, previously in the IVA they tried to increase my monthly payment after an I and E review by over £100 but when I went through their figures I successfully argued my case that no increase should occur, eventually they agreed with me and my payments remained the same, my point being they do make mistakes, I understand we are all only human but I feel I want to challenge this £1100 extra in case their figures don't add up.

Thanks in advance for any advice...
 
 

Carl.ph

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Post by Carl.ph » Sat Nov 14, 2015 8:01 am
Any advice anyone?
 
 

longslog101

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Post by longslog101 » Sat Nov 14, 2015 8:04 am
Well within your rights to ask for a detailed break down as you believe they may have made an administrative error, you might also want to remind them of this £100 extra thing before too as that may be the cause for the alleged shortfall. Do it all in writing though in response to their letter.
Last edited by longslog101 on Sat Nov 14, 2015 8:28 am, edited 1 time in total.
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lifenoteasy

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Post by lifenoteasy » Sat Nov 14, 2015 8:20 am
Agree - too many companies seem to rely on not providing the figures.

Weird really - one of the things you should learn in an IVA is to read the fine detail and understand what your liabilities are but a lot of the companies don't seem to get that.

It's the IP is always right even when they are wrong syndrome.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

Michael Peoples

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Post by Michael Peoples » Mon Nov 16, 2015 8:54 am
The IP has to explain where the demand has come from and you are entitled to ask. They must have done some form of calculations themselves so ask for their workings.
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Carl.ph

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Post by Carl.ph » Mon Nov 16, 2015 10:03 am
Ok, thanks everyone, I'll let you know how I get on.....
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