How long should I reasonably be expected to wait for a CC ? Is there a norm ?

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Deborah.18

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Post by Deborah.18 » Wed Jan 27, 2016 12:20 pm
I have just settled my IVA 18 months in via Payplan. This was paid yesterday. I have asked what to expect now and have been informed:
"The abstract report will be sent out, in line with your arrangement, before the 2nd of September. Your Completion notice can take up to 6 months to be issued to you."

September is some 8 months away and 6 months to send me a Completion Certificate. Really?! Am I being unreasonable in thinking that these timescales are a little long? How long should I reasonably be expected to wait, i.e. is there a norm?
 
 

lifenoteasy

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Post by lifenoteasy » Wed Jan 27, 2016 12:23 pm
Payplan have been building up a reputation over the last few months for this type of delay.

Complain on the basis that this should have been a material fact that they disclosed before your meeting.

Additionally make sure that PPI is not used as an excuse for delaying the CC.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

kallis3

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Post by kallis3 » Wed Jan 27, 2016 12:53 pm
The funds should be able to be distributed before September and I would have thought that the completion could be done shortly afterwards.

Did you sign a Deed of Assignment for the PPI?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
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Lisa Thomas

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Post by Lisa Thomas » Wed Jan 27, 2016 4:59 pm
6 months is roughly the maximum (without justification) that a complaint can't reasonably be upheld so i think some IP firms use this as a standard procedure.

If everything else has been dealt with it should only take 2 weeks to 2 months to close depending on whether dividend notices have to be issued to creditors who haven't claimed.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
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