We are aware of this IVA forum and appreciate the stressful times currently endured by many individuals who find themselves within the process of an IVA.
I will not regularly post on the forum, but will post when a client is unhappy or is having a difficult time.
If anyone has any questions regarding their account with Creditfix then please feel free to contact our customer service department:
Hi Greg, I can't see your signature but that could be connected to the browser I'm using. However if you ask Andy you could be listed in experts and your contact details will be in the ask experts a question link to the left and that way we can signpost people to you.
Again welcome from me
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
I am so pleased to see a Creditfix presence on here and not a moment too soon.
There has been so much speculation, fear, confusion and frustration around the PJG transfer to Creditfix I'm sure your arrival will cause a fair few posts.
Welcome to the forum,it is good to finally see someone representing Creditfix.
I, as many others, recently received an email asking us to change the standing order details so our payments go into a new bank account and not the one we paid whilst with PJG. Several of us feel that including IVA in the reference is something we do not feel comfortable about and is not something we had to do whilst with PJG. It would be appreciated if we could just include all the other details you require in the reference but omitt the IVA from it, surely the other details would be sufficent? Having a constant reminder of the IVA on statements and the invasion of privacy it would cause if we have to show our statements to anyone( maybe as ID) is concerning and an added anxiety those of us in an IVA do not need.
Can you please tell me why i have received a letter from your office a week ago( mid January ) regarding the signing of new T&Cs when i made my final payment in early December some 6 weeks earlier. My case should surely now be in your closures department and new T&Cs should surely not apply to my case as it is now payment complete. All i expect now is a swift closure process and receiving my CC.
You can post your reply on this forum if you wish as it may be of benefit to other readers in a similar position.
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