Good Evening
I have posted on this forum previously regarding my frustration with DFD and I am still no further to receiving my certificate of completion. I have cut and pasted my recent posting in a vain hope that you can advise. I have contacted customer support who were unable to answer my question and I e mailed Matthew Singleton I believe it is a DFD yesterday and as yet no reply
On June 12th I received a phone call from DFD I returned that call and they stated that they were waiting for my signed Deed of Assignment, now I was a bit vague about this at the time I admit and was a bit unsure what they were talking about, then customer services said they had it then they didn't so today I called again to see what was going on as I had nothing by post.
Then when I checked all my IVA paper work I realised I had actually had this Deed but I had declined because I thought I was close to my PPI claims being completed. Now back in April Equity in Finance did completed all my PPI claims. I have an email from DFD stating that as soon as they had confirmation from EIF my case would be past to completions team.
Today how ever I am told that following EIF work a further 3rd party re looks at all these claims and any that were rejected are re submitted !!!!!! no one has told me this. Apparently the wording PPI matters on the Deed of Assignment refers to this.
I have kept all records and from my understanding any PPI's that were chased and resulted in no payment was because there was no PPI taken out in the first place!!!
Now I will admit that I may have missed something but I cannot tell you how so utterly frustrated and angry I am at this constant battle hence my long reply.
Someone please HELP!!!!!!! - See more at:
http://www.iva.co.uk/forum/topic.asp?wh ... 134#554683