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Posted: Tue Feb 09, 2010 11:24 am
by Hawk
I have proposed a full and final settlement with Blair Endersby in October last year. I contacted them in December and completed my income and expenditure and was told this could take a few months to sort.I than rang on the 6th Jan to chase and was told it was being dealt with. Today i rang and was told nobody had done anything with my proposal and this would now be dealt with but it will take some months. What is the timescale for a full and final settlement? Has anybody else had such bad service and to be honest the people i speak to are so vague about any question you ask that you never get an answer that is the same as before. Can i propose my offer to the creditors directly as this would clearly be quicker?

Posted: Tue Feb 09, 2010 11:59 am
by Michael Peoples
You should contact the IP directly if there is an issue. BlairEndersby do have a direct link to the IPs and they post on this site.

Posted: Tue Feb 09, 2010 12:01 pm
by rayb
Hi Hawk,

Not really good service there. I have a F & F going through at the moment with them and it has been turned around in about a month.

Posted: Tue Feb 09, 2010 1:20 pm
by Julie
Hi Hawk,

I would follow Michaels advice and contact your ip directly.

BE also post on here so hopefully they will pick this up.

Posted: Tue Feb 09, 2010 2:54 pm
by Shining
We'll hopefully keep this bumped up as if B.E do pop online they'll see the post. Hope it's sorted for you very soon. x

Posted: Tue Feb 09, 2010 9:48 pm
by kallis3
If they don't pick up on this, try emailing direct via this link:

http://www.insolvency-service.co.uk/newipsearch.htm

Posted: Wed Feb 10, 2010 9:35 am
by Blair Endersby
Dear Hawk

Please forward your customer reference and contact details to the below email address, and I will review your file.

Kind regards

Blair Endersby

Posted: Thu Feb 11, 2010 1:34 pm
by tristan
ive tried using your ip@blairendersby.co.uk but it comes back as failed

Posted: Thu Feb 11, 2010 3:20 pm
by Shining
Oh not sure why that is, I'm hoping they'll be online again soon to advise or why not find your IP via the link that Kallis provided and contact them direct?

Posted: Thu Feb 11, 2010 7:12 pm
by Hawk
The email address does not work! Have had mine returned as undeliverable.

Posted: Thu Feb 11, 2010 7:27 pm
by Hawk
I guess the reason that the link does not work is that the address is for jameskaye@blairendersby but he is not an ip provider for this company despite the fact all letters are signed by him.

Posted: Thu Feb 11, 2010 7:32 pm
by kallis3
I know other people have used this link recently with no problem. Not sure why it would go to James Kaye.

Hopefully BE will pick up on this again tomorrow.

Posted: Thu Feb 11, 2010 7:41 pm
by tristan
nobody from blair endersby has told me james kaye has left so whos my ip they really are a JOKE

Posted: Thu Feb 11, 2010 7:50 pm
by kallis3
I suggest that you try phoning or emailing BE - I'm sure they will tell you who the IP is now.

If you have a problem then try and find them via this link.

Do you need to contact them Tristan?

Posted: Thu Feb 11, 2010 8:06 pm
by Hawk
Thanks Kallis, I have emailed to one of the 2 IPs listed but have no idea who mine is!! Hopefully i will now find out. Thanks for your advise as normal really helpful.