www.iva.co.uk

I have been on the phone to swift insolvency solutions and at the end of the call he has asked me to send him via phone shot 30 days of bank statements passport and any letters I have from my creditors . Are they a real company and is this normal procedure . Help please

Hi and welcome. I've not personally heard of swift insolvency solutions and hope that someone else has...

What they're asking for seems the norm. However, what I would suggest is you talk to 2 or 3 other companies before proceeding to ensure you're getting all important case specific advice and ensure you're happy with your chosen providor and don't proceed until you're confident it's for you.

I've looked at their website and they seem to be ok and and their requests look ok as well as Lesley says.

I would rather send copies of the paperwork via snail mail though, especially if you have to pay to send messages on your mobile.

Any requests for information from the IP Company should really be given to you in writing.

I agree if you decide to use them you should sent all information by recorded delivery post.

Find someone else - noone is "Licensed by the Information Commissioner's Office Under the Data Protection Act," as they state and if that reflects their understanding everything else will be risky.

From 2018 companies will not have to register with the Information Commissioner but companies above a certain size (250 people) will have to have a nominated data protection officer.

That individual will have to have demonstrable control and it will be a breach of the new legislation if they are side stepped.

LNE is right - Swift are actually licensed by the Insolvency Practitioners Association (per a statement on their website) - so the wording on the front page that they are licensed by the DPA is incorrect but may just be an error with the wording as all IPs do have to have to be registered as data controls and have the necessary controls in place.

And applies even as a one man band.

Unless an ip wholly works through a single company they probably need to be registered independently.

If they work solely through a single company that has implications with HMRC and I'm not going down that route in terms of understanding what that means.

Every IP has to be licensed separately individually and have the necessary data controller in place.

I am not sure what you mean about HMRC LNE?

In a nutshell, HMRC apply different accounting requirements and allow different offsets according to the status of the taxpayer.