You can make a formal complaint to the firm using their internal complaints procedure. This can then be escalated to their regulators if need be. The only other thing to do is get the IVA failed, or allow it to fail by missing three payments. I am afraid the IVA will remain on her credit file for 6 years from it's start date regardless.
Might I ask why you feel the IVA was not apropriate ?
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Has your daughter shown you the full proposal documents and subsequent chairmans report ?
If its a matter of your daughter not fully understanding what she has signed up to then you will need to follow foggy's advice and let the iva fail.
I am sure if there is some confusion or lack of understanding the IP would be more than happy to talk to both you and your daughter to answer any questions you may have.
Sharing from experiences of dealing with debt
There is a solution for everyone .... Just need to stay positive !
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
I am not really sure how this has anything to do with you and your daughter's IP would certainly not discuss her case unless there is express permission. Your daughter will have had all her options explained to her and will have signed paperwork to this extent so I am curious as to why you think the IVA is inappropriate. Your daughter is an adult who ran up the debt and has now entered an arrangement to repay some or all of it so unless she does not have the mental capacity to deal with these type of issues it really is her business.
I can understand why parents would want to protect their children but if there is anything wrong with the advice received it will be for your daughter to take issue and unfortunately not for you. If you really want to help perhaps you could make an offer of settlement to get your daughter out of the IVA as you really have no standing to make any complaint.
In addition given you are getting involved with your daughter's affairs, you may want to consider the alternatives to the IVA, which might have been Bankruptcy or recovery action by creditors, which will have had ramifications.
As Michael says the options should have been explained to her and she has made the decision that an IVA was the best in her circumstances.
