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Barclaycard

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Francesca
Posts: 23
Joined: Thu Dec 15, 2016 6:31 pm
by Francesca » Thu Apr 20, 2017 12:24 pm
Hi guys. Hope u r all well. Just wanted to check with u if anyone was in similar position. We r on joint iva since February. Our creditors r Natwest, Barclaycard and very. Very didn't contact us since, Natwest stopped after just one phone call. But we still receiving calls from Barclaycard. They started to call my husbands parents home number. I contacted Creditfix I am with, during the phone call the nice lady sent the email to the right section informing about our iva and asking them for an update of the system. Didn't help much as after a week phone calls started again. And the thing is everytime we try to answer and talk to them, line goes quiet. Thank you
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moira717
Posts: 143
Joined: Tue Feb 14, 2017 10:53 pm
by moira717 » Thu Apr 20, 2017 12:43 pm
I had 2 Barclaycard accounts but have never received a phone call from them. In fact they have already sold both debts on. I still get default notices from them but no calls. Hope they stop soon for you. I had similar from Tesco bank who were calling my work number, it's very stressful
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kallis3
Forum Expert
Posts: 70876
Joined: Mon Mar 17, 2008 4:02 pm
by kallis3 » Thu Apr 20, 2017 1:13 pm
Should not be calling you now! Make a complaint about harrasment - also speak to Creditfix again.
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Foggy
Forum Expert
Posts: 21853
Joined: Fri Dec 17, 2010 11:14 am
by Foggy » Thu Apr 20, 2017 1:24 pm
Ask your IP to lodge a formal complaint with Barclaycard and, if this continues I believe you can complain to the ombudsman ( IVA's aren't within their remit, but creditor behaviour is).
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Lisa Thomas
Industry Expert
Posts: 5238
Joined: Wed Dec 03, 2014 10:26 am
by Lisa Thomas » Thu Apr 20, 2017 1:46 pm
Also bear in mind you are not in a joint IVA, but probably interlocking ones.
Francesca
Posts: 23
Joined: Thu Dec 15, 2016 6:31 pm
by Francesca » Thu Apr 20, 2017 8:54 pm
Thank u all for help and thank u Lisa for pointing it out. Learning every day
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