Letter templates

  1. Letter 1 - Request to suspend payments and freeze interest for a set period

    This letter template is to be used by a debtor who cannot pay anything towards their contractual monthly payments to their creditors. This is a temporary solution that may be suitable for people who are having financial difficulties but will be able to commence normal, regular payments in the near future...

  2. Letter 2 - Offer of a token payment and request to freeze interest

    This letter template is to be used by a debtor who cannot pay their contractual monthly payments to their creditors, but wants to pay a low one off or monthly payment to show goodwill to the creditors and request that interest and charges be frozen...

  3. Letter 3 - Request a write off of the full debt

    This letter template is to be used by a debtor who cannot pay their contractual monthly payments to their creditors and is unlikely to be able to afford them in future due to illness or personal circumstances; as such they are requesting that the debt be written off...

  4. Letter 4 - Offer of a pro-rata payment

    This letter template is to be used by a debtor who cannot pay their contractual monthly payments to their creditors, but wishes to offer what they can afford through pro rata payments, distributing to each creditor based on the size of the debts owed...

  5. Letter 5 - Offering a lump sum as a full and final settlement of current IVA

    (Sometimes called a lump sum settlement)
    This letter template is to be used by a debtor who cannot pay their contractual monthly payments to their creditors, but may be in a position to pay a lump sum as a one off settlement of the debt.

  6. Letter 6 - Full and final offer during IVA

    This letter is to be used by a debtor who is already in an IVA but wants to end it early with a lump sum cash offer. It may be that the debtor is struggling with the IVA payments but wants to avoid it failing and a family member has offered to help with a lump sum...