I completed my IVA in April 2017. I have just made a successful claim against Quick Quid for an unaffordable loan. They have offered to write off my loan and compensate me with a cash payment but I thought the loan had already been written off as they were one of my creditors in my IVA? The company who have made the claim on my behalf have said they will charge their 30% fee on the loan amount as well as the cash settlement.
Unfortunately I suspect that this refund falls under the camp of "PPI or similar refunds" and, as such, is actually due to be paid to your former IP and distributed amongst your former creditors.
No, Quick Quid are not supposed to offset against a loan written off in an IVA and are using this as an excuse to refund less than they should do. The claims company will still want their fee on the offset amount, just as they would on any amount paid to the former IVA provider. They will look to you for that fee unless your former IP can step in and a) convince Quick Quid of the error of their ways and b) is willing to cover the fees from whatever they get back (neither of which is a given).
Did you tell the claims company, at the outset, that you had been in an IVA ? Most firms would not proceed with this knowledge and, if they knew, I would consider this as grounds for a complaint against them to the Financial Ombudsman.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014 http://foggy.blogs.iva.co.uk
Chances are this money will be paid across to your IVA.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk