CreditFix always have this happen and will give different reasons --- but it is mainly due to the fact tthat they do things their own way, rather than the usual, accepted, ways. Usually, however, they seem to get things done after one or two trys. I suspect most of the issue is that their fees are so high.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk