Just doing my yearly review of my income and expenditure and noticed that they have classed my council tax reduction as an income but also put the reduced yearly bill as my expenditure, surely it should be the full bill to offset the reduction?
I'm currently doing my yearly review of my income and expenditure and noticed that PayPlan have put my council tax reduction in as an income but have also put the reduced bill after reduction as an expenditure. Surely if they are classing the reduction as an income then the full bill should be used in the expenditure otherwise it's being discounted twice?
I don't see why the reduction is counted as an income i the first place -- it is not a 'benefit' as such, just something you do not have to pay. They do not add 5p per litre petrol reduction for Tesco shoppers as income !!!
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Apologies, it is the same person. Thought I was logged in when posting but wasn't. Can't see a way to delete one though.
On topic, I can't understand it either but they have been doing it for past 2 years. Surely a company as big as that are aware of how the benefit system works and that you don't actually get any physical money from the reduction.