i'm with aperture and i made my last payment in september which completes 6 yrs of the Iva including an extra one in lieu of equity release and i've not heard a thing from them. i cancelled the direct debit just after the last payment and didn't hear anything and i've emailed them twice since and still not heard anything. i've been on the insolvency register and my i.p is Jacqueline Westerman but i can't find an email for her on the register or their website, has anyone got it or know how i can get it so i can email her direct?
i know they are notoriously bad at customer service but an email to say how things are going would be fine, i know it can take up to 6 months to get the cc but i'd like to hurry them up if i can!
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