I was wondering if someone could give me some advice please as I am bit concerned. My 4 year anniversary was in July and I usually receive the annual review request in April. I called them a few times as I hadn't received it and was advised they were experiencing delays but everything was fine and I would hear from them shortly. I called them again 8 October and was sent the review forms which I returned the next day. I've just received a letter from them apparently dated 14 August with the annual credit report along with a paragraph stating I had previously been sent the review forms and hadn't responded which just isn't true. I called them straight away for them to say it's a misprint. I'm concerned that this is their way of placing the blame for the delay onto me and was wondering if I am right to be concerned? Thank you for any help.
Aperture are still floundering after recent case acquisitions. I doubt they are trying to shift blame, but are just in a mess. Keep copies of all correspondence and keep pressing them.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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Sharing from experiences of dealing with debt
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