I was wondering if someone could give me some advice please as I am bit concerned. My 4 year anniversary was in July and I usually receive the annual review request in April. I called them a few times as I hadn't received it and was advised they were experiencing delays but everything was fine and I would hear from them shortly. I called them again 8 October and was sent the review forms which I returned the next day. I've just received a letter from them apparently dated 14 August with the annual credit report along with a paragraph stating I had previously been sent the review forms and hadn't responded which just isn't true. I called them straight away for them to say it's a misprint. I'm concerned that this is their way of placing the blame for the delay onto me and was wondering if I am right to be concerned? Thank you for any help.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk