Jo1979 wrote:I have just sent a complaint via the government gateway to complain about Aperture. Enough is enough. In 6 days it’s 6 months since we made our final payment. Our creditors meeting was 12th August 2011 so our IVA began on that day I believe. Which means we are now over 6 months post end of our Iva which was 6 years due to equity in our house. I’m so fed up.
also complained to the gateway, 6 months just to acknowledge my documents for a full and final offer, and calling every week, disgusting.
dustypink66 wrote:My last payment was January 2016. I have sent 5 emails and not had one response from them . I have called and got cut off . Does this normally happen to people who have finished paying their iva ? Is there anyone on this forum using them and still in contact with them I’m thinking they have closed down
Aperture are still trading --- but are renowned for their lack of having the courtesy to respond to emails or answer the phone. I would suggest a letter (by recorded snail mail) direct to the IP making a formal complaint, followed up, if need be, with a complaint to their regulatory body via the Government Gateway here: https://www.gov.uk/complain-about-insol ... actitioner
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