Aperture take over from DFD

Helping to resolve consumer disputes
5 posts Page 1 of 1

esmeno

Posts: 2
Joined: Fri Mar 09, 2018 4:19 pm

Post by esmeno » Fri Mar 09, 2018 4:50 pm
Hi I originally had IVA with DFD but found out just last month they have been brought out by Aperture a while back. I've have had know contact from these people I only found out when I went online to get DFD phone no.
My main concern is my yearly review should have been done buy now I've emailed them left phone messages but am not getting any response. Also what concerns me is I'm now going into my 3rd year and nothing has been paid to my Creditors
I know this because just received default notice with amount still owing.
Could someone please givce me some advise as to what I should do.

Foggy

User avatar
Forum Expert
Posts: 28353
Joined: Fri Dec 17, 2010 11:14 am
Location: United Kingdom

Post by Foggy » Fri Mar 09, 2018 5:45 pm
esmeno wrote:
Hi I originally had IVA with DFD but found out just last month they have been brought out by Aperture a while back. I've have had know contact from these people I only found out when I went online to get DFD phone no.
My main concern is my yearly review should have been done buy now I've emailed them left phone messages but am not getting any response. Also what concerns me is I'm now going into my 3rd year and nothing has been paid to my Creditors
I know this because just received default notice with amount still owing.
Could someone please givce me some advise as to what I should do.

Default notice balances and, indeed, statement balances, mean nothing --- the original account is often left dormant once defaulted. Your creditors will have been getting dividends as per whatever the agreement states (otherwise they would have been in touch!).

Pester Aperture using the numbers they supply: https://apertureiva.com/dfd/
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

esmeno

Posts: 2
Joined: Fri Mar 09, 2018 4:19 pm

Post by esmeno » Fri Mar 09, 2018 7:37 pm
Thanks your given me piece of mind regarding payments.
But it's very frustrating Not getting a response from them.
Just want to move forward with my IVA not keep worrying about it.

luluj

User avatar
Forum Expert
Posts: 10422
Joined: Sun Dec 09, 2007 6:54 am
Location: United Kingdom

Post by luluj » Fri Mar 09, 2018 10:40 pm
Totally agree the lack of communication following the takeover to its existing customers is not good. Hopefully the details foggy has provided will help.
Sharing from experiences of dealing with debt

There is a solution for everyone .... Just need to stay positive !

Look at my blog "All I wanted was a baby"

Lisa Thomas

User avatar
Industry Expert
Posts: 7308
Joined: Wed Dec 03, 2014 10:26 am

Post by Lisa Thomas » Mon Mar 12, 2018 9:57 am
It may be that a dividend is not proposed until the end of your IVA (chekc your proposals to see what timings were proposed) and/or they have not had chance to review yours since the takeover.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
5 posts Page 1 of 1
Return to “Disputes and IVA Mediation”