ShazOR wrote:Hi there, I was in an IVA which was settled in full and final payment in April 2011. I have now successfully claimed PPI from Natwest, one of my creditors and they have now informed me that they will be keeping the money as I was in an IVA and they did not receive all their money so I am not due any payment. Are they allowed to do this? They accepted full and final payment and they illegally took money from me through PPI. Surely I am entitled to the refund?
You are not entitled to the refund, however, nor is Nat West! The money should be divided, pro-rata, between your former creditors. I would suggest taking this up with the Financial Ombudsman.
Who is onlineUsers browsing this forum: No registered users and 29 guests
Ask the IVA Experts a QuestionSimply complete form and you will get an answer from our IVA Experts (multiple replies within an hour *)
* Any use of this forum is conditional on you having read and agreed to our terms and conditions.
* If you enter your phone number, Vincent Bond and Co Ltd will give you a courtesy call to ensure that your question has been answered.
* The question will be posted on our forum, we will email you the location