Awaiting completion certificate

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kazi940
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by kazi940 » Wed Oct 03, 2018 5:54 am
I have completed my Iva March 2018. Now it’s October 2018, still haven’t received my Iva completion certificate from aperture. It’s really frustrating and every time I call aperture they tell me different story. I have emailed them several occasions but no response.
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Foggy
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by Foggy » Wed Oct 03, 2018 6:34 am
kazi940 wrote:
I have completed my Iva March 2018. Now it’s October 2018, still haven’t received my Iva completion certificate from aperture. It’s really frustrating and every time I call aperture they tell me different story. I have emailed them several occasions but no response.


Aperture have always been the slowest at completions, often taking the full 6 months (and more). This is down to their awkward work practices and has recently been made worse by their acquisitions of case work from other firms. Once the usual 6 months is up you should write a formal complaint which you can then escalate to their regulatory body, via the government gateway, if no joy.
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peersie
Posts: 25
by peersie » Wed Oct 03, 2018 4:22 pm
find out whom your ip is from the insolvency service website
email them direct ,as advised by foggy i got mine within a month of this
i was with aperture
peersie
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