I started an IVA and my bank (Barclays) just told me I can’t use their app during an IVA but there is an alternative- the online banking. As I try to use it, I could login but can’t make any payment such rent. Is this because of the IVA or I should call the bank to see what’s the problem? Thank you
You need to speak to the bank. I do not see why you cannot access the app, yet, in theory, can access online banking. But, I suppose 'that's the rules' as far as Barclays are concerned. I used co-op cashminder accounts during my IVA had had full functionality.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014 http://foggy.blogs.iva.co.uk
I switched my bank from NatWest to Barclays for my iva and I never told them I was applying for a Iva when I switched banks and I’ve got the mobile banking app fine. I would call them as cannot see why you can’t use their online app.