Received a letter from resolve call on behalf of Barclays today.
Basically the letter was stating that they had been trying to get hold of me, and could I ring the number on the letter which turned out to be Barclays collections.
As requested I rang the number, and the gentleman I spoke with was very reasonable , albeit he tried to give the impression that he was completely unaware of my situation and that they had no contact from anybody with regards to the setting up of an Iva.
At this point I explained to him that they had been sent letters by myself and the company dealing with my Iva.
I was then informed that they would not deal with any third parties with regards to the matter, to which I explained to him that I had signed an Authority to Act, which therefore gives permissions to act on my behalf, and the fact that I had received my proposal and the creditors meeting was set for the 13th May, and if I had received the proposal so should they have.
He however was having none of it, and after enquiring as to who was acting on my behalf continued to state that they would not deal with a third party regarding the matter.
I then remembered that my wife received a phone call off Barclays last week asking to speak to me, she told the caller that I was in work and tried to tell them that we were proposing an Iva, at this point rightly so the caller explained that he could not speak to my wife about the account, but if I wished to write a letter to them authorising her to speak on my behalf they would be able to deal with her in the event of not being able to speak to me.
I duly pointed this conflicting information out to the caller today and he seemed to back off, but gave me a fax number to which he required the company acting on my behalf to fax him confirmation that they were representing me in the matter.
I pointed out the fact that he had just contradicted himself again with regards to the third party issue, to which he stated that he would put the account on hold for thirty days as long as they received faxed confirmation from the company representing me.
It makes a change to be in control of the conversation, and it appears that they will resort to telling you anything in order to put the frighteners on you or prise some sort of payment out of you.
However the conversation never got as far as requesting payment, as he seemed more eager than myself to end the call.
Hopefully they won’t bother me to much between now and the creditors meeting.
