Do you still have on-line access to any accounts, this account in particular? If you do, I'd delete your telephone numbers if you can. You never know it might make a difference as it seemed to do on one of my accounts when I was starting my IVA journey.
However, barr the number, change your phone numbers (I did) or refuse to answer the security questions so they cannot continue with the call.
It will make no difference to your application. These are call centre bullies working on commission and will try anything to get you to pay,
When I started looking at the IVA I got a cheap mobile pay as you go. I gave that number to all the people I know and familly. I asked them to contact me on this at all times and didnt say why. Then for the months leading up to the IVA and after I never even bothered answering my house phone and just turned it off. In all that time I never had any conversation with anyone and carried out all contact with everyone by letter--it worked and I never had the stress of intimidating calls
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