To challenge the amount owing you need to see their detailed calculations -- but this will all take time. Give them a ring and explain the situation and that you went ahead on the rental arrangements on the strength of them saying the arrangement was complete.
I am one of the team here at Freeman Jones. I am sorry that there seems to be some confusion and that this has delayed the completion of your IVA (we do usually manage to do these within six weeks). Please drop me an email to ian.williams at FreemanJones.com and I will try and get this sorted for you.
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