Credit fix? How long until they sort paperwork out?

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Nikl
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by Nikl » Wed Jul 11, 2018 9:49 pm
As CF can only tell me it could be days or months until they sort this out, the experts out there, what is your opinion on how long these things normally take? I’m on tenterhooks every day hoping for a positive email but is it normal for these things to take months?
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abbiesmum2003
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by abbiesmum2003 » Thu Jul 12, 2018 6:29 am
Morning
I think this is such a rare situation that even the experts on here wont be able to guess!
I am hoping it wont be months because if it is I could be half way through an extension instead of still waiting for closure!
Im trying to not even think about it now as got very stressed and angry about it but not actually anything I can do or influence so given up thinking about it now.
Just hoping I dont win the lottery in the meantime!
We just have to hope they sort it sooner rather than later but this has been ongoing since at least May (and thats when theyve had the guts to confess, so goodness how long theyve hidden it from us by using other excuses!!!)
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Foggy
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by Foggy » Thu Jul 12, 2018 6:54 am
I am afraid that abbiesmum is correct -- it is an impossible guess. The paperwork templates and procedures have all been agreed for years and used to good effect to speed and simplify the process for all concerned. Now, it seems, that isn't good enough for CF who want to do things their way, which at least one creditor representative doesn't like.

The sensible way would have been to re negotiate a new format away from the live cases, but CF decided to change those live cases, to ill effect!
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abbiesmum2003
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by abbiesmum2003 » Thu Jul 12, 2018 7:38 am
What the resolutions team (haha!) told me was that they changed the format amd the wording of the paperwork which went to creditors and was provisionally approved but then they changed their mind and it all boils down to wording! Its an absolute joke which Creditfix should take FULL responsibility for. There seems to be no reason for the changes when previous format was working and accepted. Creditfix seems to be a law unto themselves and want to change what works. They dont seem to even understand t&c's of an IVA so god knows how many clients have been duped into something they shouldnt be....please study your t&c's with fine tooth comb and understand what you are agreeing to!
David Rankin (one of the IPs) im beginning to doubt even exists! Somewhere along the line i was transferred to him having originally been with susan wrigglesworth (i still cant take that seriously!!!) and CF didnt inform us...anyway apparently he is 'actively' working with creditors to get this resolved! Its all a load of poop and they should just accept that they shouldnt bother with this change and give it up.
redboxtree
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by redboxtree » Thu Jul 12, 2018 9:18 am
Have you even seen the new documentation that is being used and the wording?
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abbiesmum2003
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by abbiesmum2003 » Thu Jul 12, 2018 11:03 pm
No I havent, its the paperwork sent from CF to creditors.
Ive spoke to them today and have been given impression will be weeks rather than months....we will wait and see
fafa
Posts: 1
by fafa » Fri Jul 13, 2018 7:37 pm
I just sorted out my application form with Creditfix over the phone today - haven't received a confirmation email yet or anything to sign though - they told me to call them when I have my new bank account set up so they can sort out the Direct Debit.

Can I jump ship at this stage? Reading increasingly worrisome things about them!
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Foggy
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by Foggy » Fri Jul 13, 2018 8:18 pm
fafa wrote:
I just sorted out my application form with Creditfix over the phone today - haven't received a confirmation email yet or anything to sign though - they told me to call them when I have my new bank account set up so they can sort out the Direct Debit.

Can I jump ship at this stage? Reading increasingly worrisome things about them!


If the creditors meeting hasn't taken place you can usually stop the process.
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kallis3
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by kallis3 » Fri Jul 13, 2018 9:09 pm
You certainly can stop the process - I suggest you speak to one of the smaller firms.
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