I successfully completed my IVA back on the 26th Jun 2012.I wrote to all the creditors on the 13th Jul 2012 kindly requesting that they update all their records so as the "default" status on my credit report could be changed to "satisfied" and also enclosed the completion certificate from Grant Thornton.
Almost 7 weeks on and I have received no confirmation from any of the creditors acknowledging my letter and my credit report still remains unchanged.
Does anyone know whether this is common practice for the creditors to take so long to update their records and pass on the details to the likes of CreditExpert etc? I have tried calling the creditors but have hit a brick wall.
Am I doing something wrong or this a process that simply takes ages to be completed?
Follow up letter is needed referring to the original letter asking for the updates to go through and if not done within 28 days you'll raise the matter with the Information Commissioner and Financial Ombudsman.
If not heard back by that time, make the complaint and send them details including the two letters you sent recorded delivery.
We're willing to wipe the slate clean, give you a fresh start. All that we're asking in return is your cooperation.