Foggy wrote:Although they legally have the right to garner these funds I would hope that many, if not most, firms would compromise and allow the money, or at least part of it, to be retained for the purposes it was awarded !
Might I ask which firm this is ?
Yes, it was Vanguard.
They originally told us that we could keep it, until they found out how much it was, then they told us we needed to pay it all over and continue until the IVA was finished, they have not once shown any compassion.
When we spoke to them originally the amount payable was between 8k - 40k we were not expecting the full amount, I am trying to find the emails we sent and recieved, but my husband explicitly asked during phone calls in a number of occasions if we would get to keep the money, once they found out the true amount, made us get a explanation from the insurance company as to what it covers they then stated we needed to pay it over.
I do have an email telling them what we would be getting and when, and they sent a reply saying please make sure you pay the £1800 for loss of earning that you received once you get the funds to bring your account back in line. This £1800 I might add, was from a HSF payment containing £300 recouperation Grant.
I did read somewhere in terms that these things were suppose to be discussed at the point of application and advisory given over what would happen, this was not the case.
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