debt relief orders

[missfit]

morning all , my sister is looking into a debt relief order and reading about it she has to go through an approved third party, she contacted a company called Spencer Hayes does any one know of them ?, also will she have to pay a fee to the third party like you do when in an IVA or DMP, she knows that the initial cost is £90 for the paperwork to be done , i have looked up the compny she has been in touch with and its not one that i have heard of even on this site, i understand that to be an "approved party" you need to be specially credited but can find nothing on them to say they are,. Are there any of the companies that you all deal with on here an approved company that may be able to help her.
Many thanks in advance

[Adam Davies]

Hi
Interesting to see if Spencer Hayes charge a fee for this service ?
Regards

[MelanieGiles]

Spencer Hayes are not an approved body and you do not need to pay a fee to them for sorting out a DRO. This new procedure was specifically designed for people with low debts who could not afford even the Court costs of bankruptcy, let alone any unecessary professional fees.

I suggest that you contact CCCS, Payplan or the CAB and use the one who can give you the earliest appointment.

[missfit]

hi all and thanks for your replies , helen she has not been told anything yet as she was just in the inital stages of finding out about it the company just sent her some paperwork to write her I/E down, i have suggested to her to go to CAB as she does not have a computer , she phones me and i try and search things for her , thanks for all your help

[kallis3]

Baines and Ernst is another one, as is Institution of Money Advisers, National Debtline, Shelter, Insolvency Practitioners Association and Advice UK.

I have no idea if any fees would be payable to these, but I doubt it.

[MelanieGiles]

The Insolvency Practitioners Association? Really? Where did you get that info from Jan?

[kallis3]

The Insolvency Site Mel:

Please Note: The information below is intended for Intermediaries –
For General Enquiries relating to Debt Relief Orders, please contact the Insolvency Enquiry Line on 0845 602 9848

DEBT RELIEF ORDERs: COMPETENT AUTHORITIES

Debt Relief Orders (DRO) are come into force on 6th April 2009. In contrast to other forms of debt relief, DROs are delivered in partnership with debt advisors, primarily from the advice sector. Representatives from the advice sector act as ‘approved intermediaries’ and assist debtors in making their application for a DRO to The Insolvency Service via an online application form. For an advisor to become an approved intermediary they must apply to a ‘competent authority’ to act as such.

A competent authority is a body designated by the Secretary of State as being able to authorise intermediaries. It is the competent authority who will then decide whether to grant an individual the authorisation to act as an intermediary, and not the Insolvency Service. As such, if you would like to apply to become an approved intermediary please do not contact the Insolvency Service.

The competent authority is responsible for ensuring that intermediaries have the appropriate training and experience, as well as to ensure that the appropriate complaints and equal opportunities procedures are in place. An organisation can become a competent authority by application to the Secretary of State.

In advance of DROs coming into force the Secretary of State has given the interim approval to six organisations to act as Competent Authorities. To apply to be an ‘approved intermediary’, please contact one of the following authorising bodies:


The National Association of Citizens’ Advice Bureaux (CAB)

Citizens Advice
Myddelton House
115-123 Pentonville Road
London
N1 9LZ

Tel: 0207 833 2181
Contact: Samantha Nurse (Money Advice Development and Policy Officer)
Email: DRO@citizensadvice.org.uk
Website: www.citizensadvice.org.uk

Please note that Citizens Advice will only consider intermediary applications from CAB employees or CAB volunteers.

The Foundation of Credit Counselling (Consumer Credit Counselling Service)

Consumer Credit Counselling Service
Wade House
Merrion Centre
Leeds
LS2 8NG

Tel: 0800 138 1111 (Mon - Fri 8am - 8pm)
Contact: Martin Swift
Email: bankruptcysupport@cccs.co.uk
Website: www.cccs.co.uk

Please note that CCCS will only consider intermediary applications from CCCS staff


Baines & Ernst Ltd

Baines and Ernst Ltd
Lloyds House
18-22 Lloyd Street
Manchester
M2 5BE

Telephone – 0845 307 5888
Contact – Lyndsey O’Neil (Insolvency Support Manager)
Email – dro@bainesandernst.com
Website: www.bainesandernst.co.uk

Please note that Baines & Ernst Ltd will only consider intermediary applications from Baines & Ernst Ltd staff.

Institution of Money Advisers (IMA)

The Institute of Money Advisers
Stringer House
34 Lupton Street
Leeds
LS10 2QW

Tel: 0845 094 2384 / 0113 270 8444
Contact: Sallie Johnson (Professional Development Manager)
Email: sallie.johnson@i-m-a.org.uk
Website: www.i-m-a.org.uk

Please note that IMA will only consider intermediary applications from IMA members.

Money Advice Trust trading as National Debtline

National Debtline
Tricorn House,
51-53 Hagley Road,
Edgbaston,
Birmingham
B16 8TP

Tel: 0121 410 6247
Contact: Michelle Edwards (Contact Centre Manager)
Email: michellee@nationaldebtline.co.uk
Website: www.nationaldebtline.co.uk/england_wales/

Please note that National Debtline will only consider intermediary applications from National Debtline staff.

Totemic Ltd trading as Payplan

Payplan Ltd.
Kempton House
Dysart Road
Grantham
Lincolnshire
NG31 7LE

Tel: 0800 716 239 (Mon - Fri 8am - 9pm / Sat 9am – 3pm)
Contact: Juliana Mclean
Email: dro.info@payplan.com
Website: www.payplan.com

Please note that Payplan will only consider intermediary applications from Payplan staff.




Insolvency Practitioners Association

Insolvency Practitioners Association
Valiant House
4-10 Heneage Lane
London
EC3A 5DQ

Tel: 020 7623 5108
Contact: Andrew Kerr
Email: andrewk@ipa.uk.com
Website: www.insolvency-practitioners.org.uk

Advice UK

Advice UK
6th Floor
63 St Mary Axe
London
EC3A 8AA

Tel: 020 7469 5700
Contact: David Hawkes
Website: www.adviceuk.org.uk

Shelter

Shelter
Aegon House
30 Poole Hill
Bournemouth
Dorset
BH2 5PS

Tel: 0300 330 0516
Contact: Lindsay Powell
Website: www.shelter.org.uk

[MelanieGiles]

They are a competant authority who are able to direct consumers to an approved intermediary.

I am not sure that they are an approved intermediary - or would have the resource to be able to process actual applications, but I could be wrong. The last three on the list are competant authorities, but I believe the first six named are the only approved entities who can actually assist with the obtaining of a DRO.

Confusing or what???

[kallis3]

Very!

I would have just posted a link, but it bought everything up in MS Word and I had to copy and paste the lot!

[missfit]

thanks all for the advice mind you i think im still confused with all the jargon . anyway i have given her the number of payplan and she is going to ring them on monday and find out more so fingers crossed for her

[kallis3]

Fingers crossed - let us know how she gets on.

[missfit]

will do

[Shining]

I hope your sister gets on ok with Payplan on Monday, have to admit to knowing very little about a DRO x

[CCCS Counsellor]

morning all , my sister is looking into a debt relief order and reading about it she has to go through an approved third party, she contacted a company called Spencer Hayes does any one know of them ?, also will she have to pay a fee to the third party like you do when in an IVA or DMP, she knows that the initial cost is £90 for the paperwork to be done , i have looked up the compny she has been in touch with and its not one that i have heard of even on this site, i understand that to be an "approved party" you need to be specially credited but can find nothing on them to say they are,. Are there any of the companies that you all deal with on here an approved company that may be able to help her.
Many thanks in advance

Hi Missfit,

There is a £90 fee for a DRO application, this fee money goes to the Insolvency Service. I have attached a link to the Insolvency Service website so you can have a read up about DROs and the second link is a list of Competent Authorities.

http://www.insolvency.gov.uk/bankruptcy/DRO/auth.htm

http://www.insolvency.gov.uk/pdfs/guida ... oguide.pdf

Hope this helps
Sarah

[kallis3]

How did your sister get on today missfit?