DFD Annual Report

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MelanieGiles

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Post by MelanieGiles » Fri Mar 05, 2010 9:12 pm
Declan - do DFD actually do annual reports, as why are so many of your clients saying on here that they have not received copies of them?
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luluj

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Post by luluj » Fri Mar 05, 2010 9:24 pm
It's not that annual reports have not been written to creditors...I think it is that we don't get sent them automatically until we ask for them - despite they are legally bound to issue one to us. Our two reviews so far we have had to chase for a copy of the statement - it is important to have it as you can keep track on what's gone where and it also says whether you are on track or not to complete on time.
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MelanieGiles

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Post by MelanieGiles » Fri Mar 05, 2010 9:29 pm
That is not acceptable. If your IP is not issuing annual reports to you then he/she is in breach of their statutory obligations, and you should not have to pester until these are sent out. I hope that Declan will be able to come on line and let DFD clients know what they should expect to be receiving.
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Til

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Post by Til » Sat Mar 06, 2010 7:04 am
Thanks Melanie - were it not for this Forum I wouldn't have even known we should be receiving these so at least now I know to chase them up if they don't get sent out to us automatically.
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Shining

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Post by Shining » Sat Mar 06, 2010 7:29 am
This forum is great isn't it, we all learn so much. Glad it's helped you Til and others x
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kallis3

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Post by kallis3 » Sat Mar 06, 2010 8:13 am
Where would we be without this forum!
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PELDER

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Post by PELDER » Sat Mar 06, 2010 10:00 am
I think that 'lost' is the appropriate word Jan! It's a great place to share information and experiences relating to our debt problems and important information can be gleaned at times just by reading all of the threads.
 
 

kallis3

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Post by kallis3 » Sat Mar 06, 2010 5:58 pm
Exactly! I'd feel as though my right arm had been cut off!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
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traceman

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Post by traceman » Sat Mar 06, 2010 10:37 pm
hi,im in my final year of my iva with dfd and have not received any paper work after my anual reviews, just a phone call to say i dont need to increase my payments
 
 

MelanieGiles

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Post by MelanieGiles » Sun Mar 07, 2010 12:54 am
This is really getting odder and odder about DFD and the lack of annual reports. Hopefully Declan will address this on the forum on Monday morning.
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PELDER

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Post by PELDER » Sun Mar 07, 2010 8:17 am
I received my first annual report a little late too, but at least I got one !!
 
 

johnB

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Post by johnB » Mon Mar 08, 2010 1:23 am
I didn't realise I was supposed to receive a report from DFD. I had it sometimes, but not always. I got open when I had to write to DFD as I was concerned at one stage my payments could exceed the total owed!! (Rather odd situation, but well never mind)

Thanks all for clarifying that we were supposed to receive reports.
 
 

flow13

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Post by flow13 » Mon Mar 08, 2010 11:21 am
Its not that we have never received an annual report - I think we have had 2 which was at the beginning of the IVA. I definatly know we havent received one for the last 2 years. I will have to check when i get home from work about the other 2. x
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clareyfarey

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Post by clareyfarey » Mon Mar 08, 2010 8:13 pm
I'm not with DFD, but used to be with Wilson Phillips and ALWAYS got my report about a week after the review. Last year I didn't get any paper work, except a letter saying that my IVA had been moved to a new IP. Seems some of the bigger companies are not so hot on their admin!

Glad to see so many of you still posting on here.....in 7 months time I'll be finished, but I'm going to carry on with the forum, it's been a lifeline!

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Declan at DebtFreeDirect

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Post by Declan at DebtFreeDirect » Tue Mar 09, 2010 9:02 am
Hi All
Apologies for not responding earlier. This query has baffled me as well and I can assure you I spent a good proportion of yesterday investigating this.
In answer to the question, yes, we (DFD) do issue annual reports - it is a legal requirement that is sent to our clients, their creditors and the court and is sent every year, as close as possible to the anniversary of when the IVA was accepted.
What we dont always send out, unless asked for specifically is the outcome of the annual income and expenditure review if the monthly contribution remains the same, instead we will ring you and advise of this. If there is a change, we will write to you confirming this.

I am currently looking at ways to make this process run smoother as I think there are issues about it and this forum has proven that we need to make the process easier to follow.

Thanks
Declan Murray
Debt Advisor
Debt Free Direct - the UK's largest IVA provider.
http://www.debtfreedirect.co.uk/iva/
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