Dispute regarding the firm called: Tenon Group

Helping to resolve consumer disputes
2 posts Page 1 of 1


User avatar
Posts: 7
by stevieg » Thu Jan 14, 2010 7:44 pm
Dispute regarding the firm called:
Tenon Group

My IVA variation order was never oficially agreed between Tenon and court i was just told to pay the variation amount wich was l£180 instead of the £320 i was paying for 2-3 years , paid the £180 as advised by Tenon when my circumstances changed ( job , home etc ) months later i learn my IVA was in deficit as my variation had never been officially agreed even though all documentation etc was supplied to Tennon . Then Tennon opted to take me to Bankrupty wich i diagreed with by sending form 6-19 to Court and Tenon's solicitors . They are now supposed to be agreing a new variation order and i have supplied all information about 40 days ago and have had no response despite various efforts to contact by phone and email.

Nature of dispute:
Also can i ask for a break down of all charges as they have barely contacted me in the 3-4 years i have had my IVA with them but the fee as per the annual reprt is over £10000 wich is nearly as much as i have paid into my IVA ?

Dates of relevance:

lat contact by me 3-1-2010
Contact names:
Hayley Devenport Tenon Group Plc


User avatar
Industry Expert
Posts: 47612
by MelanieGiles » Thu Jan 14, 2010 8:05 pm
Hi there and welcome to the forum

What a strange set of circumstances. Are you saying that your IP allowed you to amke reduced payments for nearly 3 years without getting creditor agreement to this, and then decided to make you bankrupt on the back of the arrears?

If this is the case, then you can ask for a breakdown of their charges quite legitimately. They have a legal requirement to communicate with you at least once per year, when they need to send you a copy of their annual report to your creditors. Are you also saying that you have not received one of these for over three years either?

I suggest that you raise these issues directly with the insolvency practitioner who is acting for you, to give him/her the opportunity to explain the situation from their point of view. Once you have the benefit of this information, you can then decide what to do.
2 posts Page 1 of 1
Return to “Disputes and IVA Mediation”

Who is online

Users browsing this forum: No registered users and 1 guest