Do I have to pay by recurring debit card?

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rob566

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Post by rob566 » Wed Sep 04, 2019 6:14 am
My current IVA company are in the process of transferring my IVA to another company, I used to pay via Standing Order, the new company will only take a recurring debit card payment. The new company have not been in touch to inform of this, it is the old company stating that it is they only way I can pay and that my IVA will fail if I don't agree to it. I am self-employed and have to issue invoices and wait for them to be settle etc, I never know when funds will be available etc. Can someone please advise if this is legal and what my options are.

Foggy

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Post by Foggy » Wed Sep 04, 2019 6:49 am
I am sure that there are other ways that payment can be made -- it is unreasonable for them to expect all clients to use only one method. They could only fail the IVA on the grounds of failure to comply with a reasonable request --- is this request reasonable ? I would say not, but, to be honest, the cards are stacked in their favour ( as always).

I would suggest a chat with the new company -- who are they, by the way ?
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

rob566

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Post by rob566 » Wed Sep 04, 2019 3:36 pm
The original company were Swift and the new company are called Fresh Start

Foggy

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Post by Foggy » Wed Sep 04, 2019 3:47 pm
Wed Sep 04, 2019 3:36 pmrob566 wrote:
The original company were Swift and the new company are called Fresh Start
If it is the debt management company in Hull, they appear to accept S.O's for DMPs. However they seem to 'farm out' IVA's to a panel of IVA providers. Maybe I have found the wrong firm, or that have started taking on IVAs in-house.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk
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