Do I need to hear from my IVA company again.

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IVAconfused75
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by IVAconfused75 » Sat Feb 17, 2018 8:12 am
Hi.
So, I finally got my completion certificate, which wasn't worded as I was told it would be, anyway, I'm just wondering if that now completes the contact with Payplan.
I'd rather not hear or get in touch with them again, as I want to end that chapter of my life and put all their correspondence in the shredder.
Should I expect to receive anything else from them at this stage?
Thanks.
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kallis3
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by kallis3 » Sat Feb 17, 2018 9:10 am
Now you have your completion letter that is it. Not quite sure what you mean about the wording of it?

I would not recommend shredding your paperwork - you never know if you might need it in future if applying for things. Put it all in a box and file away somewhere like the loft. I still have mine from when I started it 10 years ago.
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Foggy
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by Foggy » Sat Feb 17, 2018 9:37 am
As Kallis says, do not shred everything -- file it away in the loft --- just in case. You shouldn't hear from them or your former creditors again apart from, maybe, an odd PPI claim authorisation. It has been four years since my completion certificate was issued and I have not had a peep out of anyone.
IVAconfused75
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by IVAconfused75 » Sat Feb 17, 2018 9:53 am
kallis3 wrote:
Now you have your completion letter that is it. Not quite sure what you mean about the wording of it?

I would not recommend shredding your paperwork - you never know if you might need it in future if applying for things. Put it all in a box and file away somewhere like the loft. I still have mine from when I started it 10 years ago.


I was told it would have the words "Your IVA is now completed and we have no further financial interest in this client". It didn't say anything like that. Just says we are happy to enclose your completion certificate, you should not hear from your creditors( which I didn't while I was in the IVA anyway) then just a few pages of where the money went and some clauses from the proposal. Perhaps I was looking for some defined words that stand out straightaway. Maybe I expected more for type of debt and process you go through; a proper certificate in the sense of the word.
I'm not sure about keeping the paperwork, based on my experience. I suppose I see it as a black and perhaps an avoidable cloud, rather than a learning curve, as I didn't end up in one through credit cards, overspending etc...I didn't understand a lot of it when I was rushed into one. Don't think it will make more sense in later years.
I have however learnt a lot about IVAs, but that's based on this forum and not from Payplan.
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kallis3
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by kallis3 » Sat Feb 17, 2018 10:19 am
It's never been a certificate as such - as long as it says you've finished, that should be enough.

I still urge caution before shredding anything. We've had instances recently where debts have been sold on and the new creditors will contact you.

Make sure you check your credit record to see if all of your defaults are set correctly.
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Foggy
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by Foggy » Sat Feb 17, 2018 10:29 am
Hmmm -- it the letter says "we are happy to enclose your completion certificate", there should be one enclosed -- I do not think that letter is it ! The "Certificate" will only be a sheet of paper saying that you have complied with the terms of the IVA and that the IP is no longer acting nor has any further interest.

If you decide to shred stuff do keep the completion certificate (try to get one) along with the final report as well as the original proposal and the chairman's report. So you have proof of the start and the finish. However, like Kallis -- I urge you to parcel it up and hide it away, rather than shred it all.
IVAconfused75
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by IVAconfused75 » Sat Feb 17, 2018 5:07 pm
Foggy wrote:
Hmmm -- it the letter says "we are happy to enclose your completion certificate", there should be one enclosed -- I do not think that letter is it ! The "Certificate" will only be a sheet of paper saying that you have complied with the terms of the IVA and that the IP is no longer acting nor has any further interest.

If you decide to shred stuff do keep the completion certificate (try to get one) along with the final report as well as the original proposal and the chairman's report. So you have proof of the start and the finish. However, like Kallis -- I urge you to parcel it up and hide it away, rather than shred it all.


I agree. It doesn't have "no further interest" worded on it. So what kind of paperwork have they sent me??

Yes, I was thinking the start of the IVA papers and this completion document sent. They never sent me any statements or financial information. The rest here is just yo-yo letters of send us your expenditure, wages slips, your IVA has increased to....etc..
Don't think there's much use for IP letters now.
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kallis3
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by kallis3 » Sat Feb 17, 2018 5:38 pm
You will be fine. Just keep your paperwork for now.
IVAconfused75
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by IVAconfused75 » Tue Feb 20, 2018 7:59 am
Hi.
I spoke to an IP at Payplan, who confirmed it is indeed my completion certificate, so they must be sending out a new style nowadays, or it's just their version. Id be interested if others who have received theirs are the same.
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