MerlinL14 wrote:I would write to my IP by recorded delivery making a formal complaint, a year for completion is very excessive, 6 months ish is too long but is about the 'normal' so a year is way too long.
You can then, if you feel so moved, escalate the complaint to their regulatory body via the government gateway here: https://www.gov.uk/complain-about-insol ... actitioner
An upheld complaint can cost the IP some money, so they would prefer this did not escalate, I am sure.
Hi Steve - when we took on the HB IVAs we also took on a backlog of completion certificates from them. We've been working flat out to get that cleared and I am pleased to say that there is light at the end of the tunnel. If you drop me an email to ian.williams at freemanjones.com I will try and get you a date when we can get yours to you. We do know how important it is to be able to put your IVA behind you and move on.
Well done on getting to the end!
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