Equity calculations with Aperture

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jane181

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Post by jane181 » Tue Oct 23, 2018 2:53 pm
Hi all I had a call from my case manager today after my equity review appeal. They have said that I do not have to re mortgage my property due to there not being enough loan to value equity however will have to do a 6th year of paying £400 per month due to my property equity being 11K. I explained that I am not happy with their method of calculations as my figures on the method provided on the original IVA with Grant Thornton come to 3k so no extra year necessary. He admitted to me that the different methods used are very confusing to clients and also admitted that I am not alone in raising this issue. His defence was a paragraph stating equity worth in appendix 2 ??? I am really not happy to go into an extra year of payments unnecessarily and have now raised a formal complaint. I would be really interested to hear if anyone else has challenged this previously with Aperture and won or am I just fighting a losing battle? :(

Foggy

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Post by Foggy » Tue Oct 23, 2018 3:00 pm
When they started doing this they did back down a few times that we know of. Also mention that you will eascalate the complaint to their regulatory body via the Government Gateway at: https://www.gov.uk/complain-about-insol ... actitioner
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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jane181

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Posts: 8
Joined: Wed Oct 17, 2018 3:11 pm

Post by jane181 » Sat Dec 08, 2018 2:30 pm
Hi, I finally received a response from the complaints supervisor today and unfortunately they are not backing down on the extra year. I have made a complaint via the government gateway now but I’m so fed up with it all and not holding out much hope. :(
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