Hi Simbel, if the warranty company is separate from Argos then they should have been paid by Argos when the policy was taken out, therefore no need for them to speak to Argos. If you purchased the item less than 12 months ago then Argos may replace it there and then. Argos were one of my creditors but I managed to have an item replaced recently because I had the original reciept within 12 months of purchase. You can but give it a go.
If we all threw our problems in a pile and saw everyone else’s, we’d grab ours back.
Funds paid to date accepted as F&F 16th August 2013, the wait for completion begins.
Wait over....certificate recieved 3rd May 2014
Thanks Andy1964 I will try tomorrow - I don't know whether the company is part of Argos, the breakdown cover leaflet has the Argos logo on it - but as you say I can only try!
Just looked on Argos website and the replacement cover is provided by Domestic and General, so you should have no issues with them as they would have been paid in full for the policy by Argos card services.
If we all threw our problems in a pile and saw everyone else’s, we’d grab ours back.
Funds paid to date accepted as F&F 16th August 2013, the wait for completion begins.
Wait over....certificate recieved 3rd May 2014
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Hello everyone - many thanks for all your replies - I made the call to Domestic and General who advised me that a maintenance company would give me a call within a couple of hours, well they just did - they are sending a courier round to pick up the ipod on Thursday and take it back for repairs, if they can't repair it then they will inform Domestic and General who will send us Argos Vouchers for a replacement - all within 3 weeks.
I'm so glad that I listened to you all (many thanks Jan for pushing me!)
What a great result and in the meantime get the transistor radio down from the attic for the 12 year old!!! It could take her 3 weeks to get the thing turned on and tuned in!!!!!
Paul
Discharged today the 8th feb 2012. View is much brighter now.
Continuing to rebuild our credit worthiness.
It had to be worth a try. Just make sure your daughter goes nowhere near a puddle when she gets the new one!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk