"Important Client Update
Creditfix have recently acquired the majority of individual voluntary arrangements (IVAs) managed by Knightsbridge Insolvency Services Ltd.
All clients affected by the transfer will be informed in writing over the next few days and should continue to make their monthly contributions as normal.
If you have any questions please contact the Creditfix Customer Service Team on 0141 565 1306.
Knightsbridge will keep some of the IVA customers and all of their DAS and Trust Deed customers, who should continue to contact us as normal.
New customers of Knightsbridge should contact us directly on 0800 046 5866"
Worth noting that Knightsbridge is the 3rd largest in terms of numbers of cases and will be keeping some cases. My guess is they are offloading the bulk of smaller IVAs
Zippy6971 wrote:Yes just noticed dd gone to creditfix instead of Knightsbridge has anyone dealt with them before and what are they like to work with thanks
If the IVA potters along nicely they seem to handle it OK . If there is a problem, unless you get one of the rare diamonds on staff, they are a nightmare, according to reports. You will not be allowed access to the IP and they absolutely stink at communication!
On the other side they seem to be one of the few who deals with equity and closures pretty easily and swiftly.
But you have to bear in mind that we on the forum generally only get told about the bad things and not so much about the good.
Still no comms from CF. Easy enough to send out mass emails to customers which would be the polite and professional thing to do. Unless of course you've acquired 1000s of new cxs and have the same staff levels and infrastructure......
Coomby wrote:I too have been transferred to Creditfix without being notified prior. The annual review online seems ok but normally only have to give 3 bank statements where this will show them the whole 12 month period and I'm really worried about online gambling being on my statements
As long as the gambling is in the occasional flutter league there should be no problem -- if it is more than this it could signal that your allowances are too high and they might be adjusted. On the other hand, it might go unnoticed.
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