I actually got a call from GT this afternoon and the girl on the other end couldn't have been nicer. I know it's early days, but at least she had a smile in her voice. The old trout that I used to speak to at DM always left me feeling like I wanted to end it all !
I got my letter telling me about the variation meeting - 1st May - so as my I & E is due, I asked for their requirements.
The call I had with Gemma was pleasant. She asked if I intended to carry on paying £270 a month - I think I made a smart remark, but I also said that yes, I was intending to, and it was I that had voluntarily increased my payments - and DM hadn't even acknowledged it.
So, positive starts I hope, to a new found "partnership".
Watch this space [8)]
There's light at the end of the tunnel - it's just that sometimes the tunnel seems so long.