I think you need to speak to Jarvis and ask them what is happening. Explain your concerns.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
If you would like to offer a full and final settlement to your creditors we would be more than happy to assist. If you can email firstname.lastname@example.org we will be able to look at your offer and also advise you further regarding your missing creditor.