Account completely paid off in Oct 2015, 6 months later I found out by accident after phoning them to chase the CC that they had put me in arrears as they had added the 12 month equity clause. My house at that time had less than £5000 equity in it. They had all the paperwork even though they denied this. I have had an account now for several years who has been chasing them..aperture have ignored every email and letter sent to them by him and I am not at the end of my tether with them. This October they have had my final payment 3 years ago. They believe I owe the equity so are ignoring every communication we have with them. This is now verging on the ridiculous which is why we enlisted professional help.
We cannot move on until this is finished. They have had over and above what they where owed, time for a formal complaint to their regulatory body. I am disgusted that a regulated professional company are getting away with this. I have had no communication from them at all, I wasn’t even told they had added the equity until I rang to query something else. How can I have arrears on something I didn’t know I existed. I checked and double checked before the final payment was made that there was no outstanding payments to be told that was the total amount to be paid! So the whole balance was paid off now they have found the equity clause!! Hitting a brick wall with them!
Who is onlineUsers browsing this forum: Bing [Bot] and 18 guests
Ask the IVA Experts a QuestionSimply complete form and you will get an answer from our IVA Experts (multiple replies within an hour *)
* Any use of this forum is conditional on you having read and agreed to our terms and conditions.
* If you enter your phone number, Vincent Bond and Co Ltd will give you a courtesy call to ensure that your question has been answered.
* The question will be posted on our forum, we will email you the location