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by Bubbly » Tue Dec 18, 2018 11:46 pm
I banked with Halifax and had a loan with them. Although my account is frozen, there is a letter stating it has gone to collections. I am ringing them in the morning but I can't sleep thinking about it. The letter is dated 05/12/18 so I'm hoping nothing will happen. Ahh
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by Foggy » Wed Dec 19, 2018 7:48 am
It's early days and the right hand doesn't yet know what the left hand is doing --- it often takes a few months for news of an IVA to filter through all departments.
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Lisa Thomas
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by Lisa Thomas » Wed Dec 19, 2018 9:35 am
Are you in an IVA?

This is standard process - the balance will be transferred to collections instead of your normal local bank team.
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